Connect to «Tunduk» easily!
To connect to the «Tunduk» interdepartmental electronic interaction system (hereinafter - IEIS «Tunduk») it is necessary to
Familiarization with the contract and application submission
What needs to be done:
Шаг 1
Familiarize yourself with the terms of the Offer Agreement (agreement) for joining SMEV «Tunduk»
Шаг 2
Fill out the application for system connection
Шаг 3
Name and address of the participant
Applying for joining SMEV «Tunduk»
Шаг 4
Full name and position of the authorized employee who will:
Manage and administer the information system
Be responsible for the accuracy of information
Sign the agreement on joining/interacting with the SMEV «Tunduk» operator
Additional services
At the participants’ request, an application for additional services may be submitted.
Tariffs
Please review the list of services and tariffs of the Tunduk Interagency Electronic Interoperability System (SMEV)
Effective from February 1, 2026
The document must be printed, signed by the management of the state body or organization. Send to the address of the state institution «Tunduk»
Offer Agreement (agreement) for joining SMEV «Tunduk»
Application for connection
Additional services
List and cost of services
Server / Virtual Machine Preparation
Minimum technical characteristics:
- OS: Ubuntu 20.04 LTS, 64-bit
- Static “white” IP address
- Disk: 80 GB free space
- RAM: 8 GB (minimum 4 GB)
- 64-bit Intel dual-core, AMD or compatible processor
- AES instruction support (recommended)
- Network interface 100 Mbps
- Ability to connect hardware tokens
- The server can serve several information systems
- Installed and configured Ubuntu 20.04 LTS x86-64
- Dedicated static IP
Obtaining digital signatures
What needs to be done:
Шаг 1
Obtain two electronic digital signatures
Шаг 2
Purchase one key carrier
Smart-card, USB Token, Hardware Security Module
- Signatures are issued for a certain period and require timely renewal
- After obtaining the signatures, you need to contact Tunduk staff for software setup and installation
- Phone: 0 (312) 988 123
On the website of the State Institution “Kyzmat”
Registering an information system in the Interagency Solutions Catalog
What needs to be done:
Шаг 1
Register the information system in the Interagency Solutions Catalog
Шаг 2
Procedure
Contact Tunduk for catalog access
Describe the system and all services provided through SMEV «Tunduk»
Register new services before starting to provide them through SMEV «Tunduk»
The SMEV «Tunduk» operator decides on participant connection based on the data specified in the catalog.
Catalog
After submitting the application
What needs to be done:
Шаг 1
After receiving the application, the SMEV «Tunduk» operator provides access to a specialist appointed by the state body or organization for entering and editing information about the participant, their information system, and services in the SMEV «Tunduk» Catalog.
Order of Tunduk GU "On approval of technical requirements for the work of participants in the SMEV «Tunduk» system" dated August 23, 2022 No. 4-a.
Important:
A state or municipal body cannot connect to SMEV «Tunduk» without information systems.
Participant responsibilities
To connect to the Interagency Electronic Interaction System (SMEV «Tunduk»), a number of requirements established by the Government of the Kyrgyz Republic No. 200 of April 11, 2018 must be met. Below is a step-by-step procedure and the main responsibilities of participants.
Required information for connecting to SMEV «Tunduk»
The participant must
- Ensure the secure and uninterrupted operation of their information system.
- Install a security server and an information system adapter.
- Organize archiving of service request logs and restrict access to them.
- Take measures to protect information and data.
- Register all provided services in the Solutions Catalog and keep them up to date.
- Conclude a Service Level Agreement (SLA) with other participants.
- Notify the SMEV «Tunduk» operator of failures and maintenance work.
- Appoint authorized persons to send requests through the system.
After registration and connection
After successful connection, the participant:
- Receives an authentication certificate for the security server and an electronic signature;
- Registers their security server in SMEV «Tunduk»;
- Provides the operator with certificates for signature verification;
- Installs private keys on their server.
The «Tunduk» operator at this point:
- Checks and registers all provided certificates;
- Confirms the readiness of the participant's system for interagency interaction.
Grounds for refusal to connect
The SMEV «Tunduk» operator may refuse connection if:
- The information system does not meet technical requirements.
- The application was submitted by an unauthorized person.
- The data entered in the Catalog is incomplete or inaccurate.
Additional information
- Data in the Catalog is publicly available, except for personal information.
- All setup and administration costs are borne by the participant.
- The operator may provide additional paid services.
Want to become a SMEV «Tunduk» participant?
Familiarize yourself with the requirements, prepare an application, and contact us for a consultation.
